Maurice Gonzenbach

Co-Founder Caplena

As Co-Founder of Caplena, Maurice strives to make the most recent achievements in the machine learning area accessible to the market research industry. Maurice obtained his master’s in Computational Science & Engineering from ETH Zurich, winning the prestigious international
SemEval
Contest in 2016 with his Master thesis on sentiment classification. Besides that, he regularly provides CAS lectures and trainings in Natural Language Processing (NLP) for ZHAW, HWZ, MRS and corporates.

Ehemalige Beiträge
Townhall-Diskussion: Next Level im Customer Feedback
Insights-Chatbot: Ersatz für Dashboards oder bloß Spielerei?
Erfolgsfaktoren auf dem Weg zur Optimierung von Customer Feedback & Analyse
Die Kunst der Feedback-Navigation: Wie Fluggesellschaften durch den Sturm des Kundenfeedbacks steuern