Sebastian McClintock

Senior Manager Customer Experience Ratepay

Sebastian works as Senior Manager in Customer Experience at Ratepay, dedicated to enhancing operational excellence and fostering customer loyalty. With a rich professional background that spans esteemed organizations like Delivery Hero, Allianz SE, Allianz Global Assistance USA, and Ernst & Young, Sebastian brings over 15 years of expertise to the table.

His proficiency encompasses market research, customer experience journey optimization, NPS measurement, and operational strategies. Sebastian holds a master's degree in economics. Beyond his professional endeavors, he finds joy in windsurfing, sailing, and exploring new destinations with his family.
 

Ehemalige Beiträge
Erfolgsfaktoren auf dem Weg zur Optimierung von Customer Feedback & Analyse