Erik Pfannmöller

CEO & Founder Solvemate

Erik Pfannmöller is a serial entrepreneur and former Canoe World Champion with a deep passion for AI and Software. Currently, he is the CEO of Solvemate, a customer service automation platform that leverages chatbots. Prior founding Solvemate in 2015, he led an eCommerce platform for four years, reaching 70 employees. Until his early 20s, Erik was a professional sportsman competing in the olympic sport of white water canoe slalom and his career culminated in becoming World Champion in 2007. Erik is a proud member of Leaders For Climate Action and enjoys hiking, mountain biking and spending time with his wife and the three kids.

Ehemalige Beiträge
Erfolgsfaktoren für den automatisierten Kundendialog & Kundenservice
Diskussion: Conversational Marketing 2021/22 - Neue Touchpoints, alte Herausforderungen & der Weg in die Zukunft
Conversation Café - Erfahrungen & Empfehlungen zum Einsatz von Chatbots in Marketing & Service
Conversation Café - Erfahrungen & Empfehlungen zum Einsatz von Chatbots in Marketing & Service
Diskussion: Status-Quo zum Einsatz von Messenger- & Chatbot-Lösungen in Marketing & Service
Shift/CX Virtual Talk: Kundenservice via Chatbot in der Krise - aktuelle Erfahrungen
Die verschwimmende Grenze zwischen Marketing und Service